I am very disappointed at the lack of care of my 7yr old German Shepard. I took my pet in to get boarded for 2 days and to get checked out. I took him in for a urinary tract infection and his hind legs were hurting him. I was told the doctor was going to be watching him very closely. I went to go check on him 2 days later (Sunday). Thankfully the kennel operator was there letting the dogs out. My dog had swelling all around his legs and when we stated this is not how we brought him in she acted as if she didn’t see the swelling. I took my dog to the ER and it turns out he had a full bladder from not being able to urinate from a cancerous prostate. We ended up having to put down our dog and I understand it was from the cancer but why was he not being monitored like they said? Come to find out that not only was he not being watched closely but the doctor was on vacation and was completely unaware of my dogs condition. I am very upset with how the staff handled the situation telling us after the fact when we came in to pick up his ashes after having him cremated that it didn’t matter how they cared for him because “it would have been the same result anyway”. I will NEVER go back there and if you want a place to board and care for your dog...it’s not here. R.I.P. buddy, you are missed.
I am very disappointed at the lack of care of my 7yr old German Shepard. I took my pet in to get boarded for 2 days and to get checked out. I took him in for a urinary tract infection and his hind legs were hurting him. I was told the doctor was going to be watching him very closely. I went to go check on him 2 days later (Sunday). Thankfully the kennel operator was there letting the dogs out. My dog had swelling all around his legs and when we stated this is not how we brought him in she acted as if she didn’t see the swelling. I took my dog to the ER and it turns out he had a full bladder from not being able to urinate from a cancerous prostate. We ended up having to put down our dog and I understand it was from the cancer but why was he not being monitored like they said? Come to find out that not only was he not being watched closely but the doctor was on vacation and was completely unaware of my dogs condition. I am very upset with how the staff handled the situation telling us after the fact when we came in to pick up his ashes after having him cremated that it didn’t matter how they cared for him because “it would have been the same result anyway”. I will NEVER go back there and if you want a place to board and care for your dog...it’s not here. R.I.P. buddy, you are missed.
Take good care of our pets
Very helpful, great place to take your pets.
They take excellent care of my dog and they are always friendly and helpful there.
Snowden Grove Animal Hospital is a US Veterinary Care based in Southaven, Mississippi. Snowden Grove Animal Hospital is located at 5165 Getwell Rd, Southaven, MS 38671, USA.
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